Back to Deighton
Bell Service Status - Sympatico Webmail - Bellnet Webmail - Bell Business Centre - Bell Hosting http://webmail.bellhosting.ca/ BellMobility CallBack
Bell is requiring new settings in your email settings, see them here...
2-wire settings here
Incoming Mail Server: pophm.sympatico.ca
Password: your Sympatico (.NET) password
Outgoing Mail Server (SMTP): smtphm.sympatico.ca
Outgoing mailserver : My server requires authentication is checked
(I USED SMTP1.SYMPATICO.CA recently on a stubborn system, with authentication unchecked, SSL for SMTP also unchecked!)
Click the Server Settings button and
Check Use Secure Sockets Layer (SSL)
Leave the Server Port set to 25 (or 587 if port 25 does not work)
User Name: email@example.com (same as above)
Password: your Sympatico (.NET) password (same as above)
Mail menu>>Preferences>>Accounts tab>>Advanced
Still in the accounts window, select the Advanced tab and:
Check Use SSLē
Leave the Port: set at 995
********** MOVE SERVER TIMEOUT SLIDER TO LONG **********
Also: port 995 could be blocked if you are accessing the net via a NAT
router. you will have to forward port 995 to your pc. read the router
documentation to find out how to do that
Not sure where to enter
the settings in your e-mail software?
your e-mail software to find out:
For Faster Bell Sympatico Technical Support Help (from Dan Matan's pages see source below)
In order to get quicker service for Bell Sympatico DSL Internet Service (So called "High Speed") technical support, use this direct phone number: 1 917 289 2200
By calling this phone number, you can bypass the annoying "Press 1 for english" and other prompts. You won't get connected directly to an agent, but you will save time by getting to the point that otherwise takes several minutes to get to (the queue to talk to an agent). So, in other words, you'll go directly on hold :)
The annoying "on-hold" music about using their online self-care service (while your internet isn't working at all) is still there, so I'd highly recommend getting a speaker-phone if you don't already have one.
The only problem is that you aren't dialing their toll-free number , but rather a New York area code (I'm not sure if the calls are actually answered there, or just somehow routed through there). So, you may very well incur long distance charges, which are probably pretty high if you use Bell Long Distance. But hey, if you have VOIP, a decent LD plan or you're in a rush, your time might be worth more than what it costs you.
Other Tech Support Numbers to Try
Ironically, these other Bell Tech Support numbers also work:
1 917 289 2201
1 917 289 2202
If anyone wants to avoid calling in and getting a representative that's difficult to understand (since not everyone has the ability to understand heavy accents) a dirty little trick i've used quite well.
ask for a french speaking representative. 99% of the time, they're
bilingual and can switch with a simple "oh, whoops, looks like i
hit the wrong option." and since they're all based in canada they
will likely not have a hefty accent. the only downside is that you'll
have to either have a basic grasp on french or know the menu system to
get to a rep.
Back to Deighton