can download the safe uninstall utility from here http://www.trusteer.com/support/uninstall-troubleshooting.
You will need to provide an email (sorry) as the uninstall utility exe file will
arrive there, you won't have to wait for a representative to send you anything
and a ticket won't be opened.
The safe uninstall utility should remove the software for good with no waiting in the process.
Regarding the bypass demonstrated in 2011's 44CON- we changed many things in Rapport since then. Here is one report about ithttp://www.trusteer.com/sites/default/files/Mandiant.pdf and another http://www.emsisoft.com/en/kb/articles/news121204/MRG-Effitas-Online-Banking-and-Endpoint-Security-Report-20122.pdf
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