1. Q:
  2. I was contacted by Rogers or Cogeco, how do I fix my router?

This page was found on D-Link's Technical support page found here:

http://support.dlink.ca/FAQView.aspx?f=sY5vcvfAuAV6bXgi%2F8WoVw%3D%3D 

  1. A:


Important Note: If you have followed the below steps and still fail the test- Click Here



Attention Customers: If you were contacted by Rogers or Cogeco, regarding a Virus, disabling UPnP, SSDP Vulnerability, Denial Of Service Attack (DOS) or that you need to upgrade your firmware or close ports, please follow the below steps:


To test if your router is affected please click this link: GRC UPnP Exposure Test


- Click Proceed 

- Click the GRC's Instant UPnP Exposure Test button


- If you pass the test, no action is required. Please contact your ISP advising them you are not affected. 


- If you fail the test and are exposed, please follow the below steps for your router model.


 




Please select your router model:


How do I find my routers model number?  

How do I find my routers hardware revision?  


DIR-601 Rev A  (Wireless N150 Router)


DIR-601 Rev B (Wireless N150 Router)


DIR-615 Rev A, B, C, E (Wireless N300 Router)


DIR-615 Rev I (Wireless N300 Router)


DIR-632 (Wireless N 8-Port Router)


DIR-636L (N300 Wireless Gigabit Router)


DIR-655 (Xtreme N Wireless Router)


DIR-825 Rev A and B (Xtreme N Dual Band Gigabit Router)


DIR-825 Rev C (Xtreme N Dual Band Gigabit Router)


DIR-826L (N600 Dual Band Gigabit Router) 


DIR-827 (HD Media Router 2000)


DIR-835 (Wireless N750 Dual-Band Router)


DIR-855L (Wireless N900 Dual Band Gigabit Router)


DIR-857 (HD Media Router 3000)


My router is not listed


 


 



DIR-601 Rev A Only


 Solution- Disable UPnP- How do I disable UPnP on my router? - See video version- Click Here




 






DIR-601 Rev B Only


    Solution-  Upgrade Firmware- How do I upgrade my firmware? - See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE

 




 


 



DIR-615 Rev A, B, C and E


    Solution- Disable UPnP- How do I disable UPnP on my router?  - See video version- Click Here

 


 







DIR-615 Rev I1 Only


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE

 


 




 



DIR-632


    Solution- Disable UPnP- How do I disable UPnP on my router?  - See video version- Click Here

 


 




 

DIR-636L


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE









DIR-655


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


    - DOWNLOAD THE LATEST FIRMWARE HERE - REV A


    - DOWNLOAD THE LATEST FIRMWARE HERE - REV B









DIR-825 Rev A and B


    Solution- Disable UPnP- How do I disable UPnP on my router?  - See video version- Click Here









 

DIR-825 Rev C


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE








 

DIR-826L 


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE

 


 






DIR-827


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE



 







DIR-835


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE

 


 







DIR-855L


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE



 






DIR-857


    Solution-  Upgrade Firmware- How do I upgrade my firmware? See video version- Click Here


        - DOWNLOAD THE LATEST FIRMWARE HERE







 



All Other Routers


If your router is not listed above and you were contacted by your Internet Service Provider for this issue:


    SolutionDisable UPnP- How do I disable UPnP on my router? - See video version- Click Here








 

 

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